Field diagnostics

Every breakdown is a puzzle. How would you solve it?

Practice real-world diagnostic calls, learn from every answer, and prove your expertise—one decision at a time.

Earn experience Challenge your crew

Diagnostic library

Pick your next call

Appliance repair paths

Easy → Medium → Hard

Choose an appliance and build your skills. Every Easy puzzle is open from the start. Get every answer right in one attempt to unlock the next level in that path. Each path unlocks independently, and you can retry as often as you like.

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Progress is saved in this browser. Create a profile to keep it across devices.

Washers

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Follow the clues through washer calls, from the first inspection to a confirmed diagnosis.

Appliance RepairEasy

The washer that fills while unplugged

Clean water keeps entering an idle washer. Separate a valve fault from a control problem.

2 min1 step75 XP
Appliance RepairMedium

The silent washer drain pump

The drain path is clear, but the pump stays silent. Use an isolated test to find the failure.

3 min2 steps100 XP
Appliance RepairHard

The washer stuck between wash and spin

Trace a failed spin transition without confusing an open harness with a failed actuator.

5 min3 steps150 XP

Dryers

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Practice narrowing down dryer faults and checking the evidence before choosing a repair.

Appliance RepairEasy

The dryer with a broken drive link

The drum stopped turning. A power-off inspection reveals the missing connection.

2 min1 step75 XP
Appliance RepairMedium

The dryer with the steady rumble

The noise continues with an empty drum. Find physical evidence before choosing a part.

3 min2 steps100 XP
Appliance RepairHard

The dryer that went silent after long cycles

Find the open motor-circuit component, then address the airflow problem before handoff.

5 min3 steps150 XP

Refrigerators

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Build confidence tracing refrigerator faults through symptoms, tests, and repair decisions.

Appliance RepairEasy

The refrigerator with a recurring puddle

Cooling is normal, but water escapes after defrost. Trace where it should go.

2 min1 step75 XP
Appliance RepairMedium

Cold coils, warm groceries

The evaporator gets cold, but cold air does not reach the food compartment.

3 min2 steps100 XP
Appliance RepairHard

A click is not a compressor diagnosis

Separate a start-device problem from an internal compressor fault using isolated readings.

5 min3 steps150 XP

Dishwashers

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Work through dishwasher calls and learn which checks separate similar symptoms.

Appliance RepairEasy

The dishwasher that holds its water

Water stays in the tub while the drain pump runs. Follow the drain path.

2 min1 step75 XP
Appliance RepairMedium

The dishwasher that fills overnight

A drained dishwasher slowly fills again. Find where the incoming water originates.

3 min2 steps100 XP
Appliance RepairHard

It fills and drains, but never washes

Separate a wash-motor fault from its wiring and control circuit.

5 min3 steps150 XP

Appliance basics

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The original three calls: a washer that will not drain, a dryer without heat, and a frosting refrigerator.

Appliance RepairEasy

The washer that won't drain

A washer stopped draining after the laundry room was rearranged. Find the first fix.

2 min1 step75 XP
Appliance RepairMedium

The dryer with no heat

The drum turns, but clothes stay cold. Narrow down the electric dryer's heating fault.

3 min2 steps100 XP
Appliance RepairHard

The refrigerator that keeps frosting

Frost returns after a thaw. Interpret temperature-dependent readings to find the failure.

5 min3 steps150 XP

More trades

HVACStarter

The silent condenser

The thermostat is calling, but the outdoor unit is completely silent.

3 min3 steps75 XP
ElectricalIntermediate

The breaker that won't hold

A kitchen circuit trips only when two countertop appliances run together.

4 min2 steps100 XP
PlumbingStarter

Hot water runs cold

An electric water heater starts hot but turns lukewarm within minutes.

3 min2 steps75 XP